Packages sent to military addresses may be delayed by military mail handling. Packages over 20 pounds may require additional shipping time. We do not ship internationally or to the territories.

Previous experience shows us that packages sent into Canada and beyond, i.e. Novia Scotia, can take up to 28 days to arrive, via parcel post.  
 

We offer: 3-day, 2-day or overnight order processing in the 48 states, only!
 

If there is going to be any delay in shipping, you will be advised on the first day of business, after receiving your order. 
 

If you want your order insured for the full amount of the order, include that insurance, at the time of placing your order. 

Alaska and Hawaii: 

Shipping to Alaska and Hawaii may require an additional one to two days.
 

Our transportation partners do not process orders on the weekend. Therefore, if you place an order after 12:00 Noon, Mountain Time on Friday, you may experience a delay between your order - shipped confirmation email and the actual shipment of your order. 

Express Shipping and Weekend delivery: 

If you would like express shipping or weekend delivery, please contact us at: 

Return Policy:

You have 30 days to notify us of any items you wish to return.  After the 30 days has passed, return requests will not even be considered. 

No merchandise may be returned for credit without your asking us for a "Return Authorization Number".  Your merchandise must then be returned with your "Return Authorization Number" clearly marked on the outside of your package.  Any package received without a Return Authorization Number on the outside of the carton will not even be opened.  It will just be disposed of. 

Merchandise that you wish to return for credit must be in saleable condition and inside the plastic bag that it was shipped to you in.  Without that Plastic Bag, the Bag Topper (sheet Attached to the top of the bag) and "all the information that was inside the bag, when it was shipped to you", it cannot be accepted "as in saleable condition". 

Merchandise termed defective, By Us, will be replaced to you without any further cost to you.  We will even reimburse you for the shipping costs shown on your package.  You must request a Return Authorization, however.

Any package shipped to you, returned to us unopened, by you and with a "Return Authorization Number" on the outside of the package, will be credited to you, no questions asked.

Items that are in saleable condition and determined as such, by us, will have your account credited immediately for the merchandise plus the shipping costs to you and back to us.

We cannot be anymore fair than that, can we?

For more information or to place an order, please contact us, either via email by clicking on the contact button above, or at rkeithrice@msn.com using the subject "Flags". You may also call us at 719-573-7977, or my Verizon cell phone at 719-648-2495 from 9:00 a.m. to 5:00 p.m. MST.